SHIPPING & RETURNS

1. SHIPPING

A) For Spain:

Picked up at the store:
Always free shipping. The delivery time is 24 hours or the same day.

Express delivery:
The delivery time is 1 to 3 working days.
24h shipping:
Shipped within 24 hours if the product is available. The shipping time can change up to 48h

Shipments to the Canary Islands:
The delivery time is 5 - 7 working days.
 

B) Shipping conditions

The delivery of the items purchased at MARKET CASA ITALIA is carried out by a different company from Market Casa Italia.

The terms may vary in shipments made during sales or promotions periods, as well as to areas that involve customs management.

It will be understood that the order has been delivered correctly at the time the receipt is signed at the agreed delivery address.

In order to avoid incidents in the delivery (such as wrong addresses, inability to find someone at home, etc.), it is essential to fill in the purchase form correctly, and it is advisable to provide a contact telephone number in the corresponding box. Likewise, the follow-up of the orders can be carried out through the website of our messaging service.

2. EXCHANGES AND RETURNS

Any item purchased that is damaged or broken can be returned or exchanged free of charge.

To Barcelona

Return in store:
The easiest way to make a return is to go to one of our physical stores in the event that the return in store cannot be made, it will be possible to return the money.

- The refund of the money will be made in the same method with which you made the payment of your order in the same way with which the purchases are managed or with transfer.

MARKET CASA ITALIA will not accept changes or returns that have not been previously communicated by mail to casaitaliabcn10mail.com

For any claim, the presentation of the purchase invoice is essential.